Privacy Policy

Your privacy is fundamental to our mission. Learn how we protect and handle your data with institutional-grade security.

Last updated: December 15, 2024

Our Commitment to Privacy

Prediq AI ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance automation platform and related services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Contact information (name, email address, phone number)
  • Professional information (job title, company name, department)
  • Account credentials and authentication data
  • Communication preferences and interaction history

Compliance Data

In providing our services, we process:

  • Sanctions and PEP screening results
  • Risk assessment data and scoring information
  • Audit trail and compliance workflow data
  • System usage analytics and performance metrics

Technical Information

We automatically collect technical data including:

  • IP addresses and device identifiers
  • Browser type, version, and operating system
  • Usage patterns and system interaction logs
  • Performance and error reporting data

How We Use Your Information

Service Delivery: To provide, maintain, and improve our AI-powered compliance automation platform

AI Enhancement: To train and improve our machine learning algorithms for better accuracy and performance

Customer Support: To respond to inquiries, provide technical assistance, and resolve service issues

Compliance: To meet legal obligations and regulatory requirements in financial services

Security: To protect against fraud, unauthorized access, and security threats

Data Security

We implement institutional-grade security measures to protect your information:

Encryption

End-to-end encryption for data in transit and at rest using AES-256 standards

Access Controls

Multi-factor authentication and role-based access control systems

Monitoring

24/7 security monitoring and incident response protocols

Compliance

SOC 2 Type II, ISO 27001, and financial industry security standards

Data Centers

Enterprise-grade data centers with physical and digital security controls

Auditing

Regular security audits and penetration testing by third-party experts

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

Service Providers

Trusted third-party vendors who assist in service delivery under strict confidentiality agreements

Legal Requirements

When required by law, court order, or regulatory authority

Business Transfers

In connection with merger, acquisition, or sale of assets (with advance notice)

Consent

With your explicit consent for specific purposes

Your Privacy Rights

You have the following rights regarding your personal information:

Access

Request access to your personal information we hold

Correction

Request correction of inaccurate or incomplete data

Deletion

Request deletion of your personal information (subject to legal obligations)

Portability

Request transfer of your data in a structured format

Restriction

Request restriction of processing in certain circumstances

Objection

Object to processing based on legitimate interests

To exercise these rights, contact us at privacy@prediqai.com or through your account settings. We will respond within 30 days.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

Account InformationDuration of service + 7 years
Compliance DataAs required by regulation
Technical Logs90 days
Marketing CommunicationsUntil unsubscribe

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

  • European Commission adequacy decisions
  • Standard contractual clauses approved by supervisory authorities
  • Binding corporate rules and certification schemes

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Email: privacy@prediqai.com

Phone: +1 (555) 123-4567

Mailing Address

Prediq AI Inc.
Financial District
New York, NY 10004
United States

EU Representative: For users in the European Union, our appointed representative can be contacted at eu-privacy@prediqai.com

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will:

  • Notify you of material changes via email or through our service
  • Update the "Last updated" date at the top of this policy
  • Provide advance notice for significant changes affecting your rights

Your continued use of our services after the effective date constitutes acceptance of the updated policy.